• Mercy Ada Reception Desk
  • Mercy Ada Gift Shop
  • Mercy Ada Gallery & Chapel
  • Mercy Ada Admissions Space
  • Mercy Ada EKG and XRay Lab

Hospital Renovation Improving Patient Experience at Mercy Ada

Mercy wanted to improve their patients’ experience and expand their waiting room to accommodate the Ada campus’ growth. We designed a 6,100-square-foot renovation to create a larger waiting area, new reception desk and renovated gift shop. Phlebotomy, imaging, EKG and X-Ray rooms were placed closer to the admitting area to streamline the admission process. Mercy’s new branding standards were introduced with a refreshed color palette and wood feature wall. The chapel was relocated to a more accessible and prominent location near the waiting room to increase visibility and use. The new layout provides a stronger first impression to guests and increased convenience and privacy during the admission process.

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