• Mercy Ada Exterior - Night
  • Mercy Ada Reception Desk
  • Mercy Ada Gift Shop
  • Mercy Ada Gallery & Chapel
  • Mercy Ada Admissions Space
  • Mercy Ada Exterior - Daytime

Hospital Renovation Improving Patient Experience at Mercy Ada

Mercy wanted to improve their patients’ experience and expand their waiting room to accommodate the Ada campus’ growth. We designed a 6,100-square-foot renovation to create a larger waiting area, new reception desk and renovated gift shop. Phlebotomy, imaging, EKG and X-Ray rooms were placed closer to the admitting area to streamline the admission process. Mercy’s new branding standards were introduced with a refreshed color palette and wood feature wall. The chapel was relocated to a more accessible and prominent location near the waiting room to increase visibility and use. The new layout provides a stronger first impression to guests and increased convenience and privacy during the admission process.

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